Last updated: January 2026

At Rugsfair (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit or make a purchase from https://rugsfair.com (the “Site”).

By using our Site, you agree to the practices described in this Privacy Policy.


1. Information We Collect

When you visit or interact with our Site, we may collect the following types of information:

Personal Information

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment providers)

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the Site

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Manufacture made-to-order and personalized products

  • Communicate order confirmations and updates

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations


3. Made-to-Order & Personalization Notice

All products sold on Rugsfair are made to order and may include personalization based on customer selections.

Personal information provided during checkout is used solely for order fulfillment and customization purposes.

Because products are custom-made, all sales are final, and refunds or returns are not offered except in cases of damaged or defective items, as outlined in our Return Policy.


4. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only as necessary to:

  • Process payments (e.g., Stripe, PayPal)

  • Manufacture and ship orders

  • Provide analytics and website performance services

  • Comply with legal requirements

All third parties are required to protect your data and use it only for authorized purposes.


5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable essential site functionality

  • Analyze website traffic and performance

  • Improve user experience

You can disable cookies through your browser settings; however, some features of the Site may not function properly.


6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.


7. Your Rights

Depending on your location, you may have the right to:

  • Access personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise your rights, please contact us at info@rugsfair.com.


8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.


9. Children’s Privacy

Rugsfair does not knowingly collect personal information from individuals under the age of 13. If we become aware that such data has been collected, we will take steps to delete it.


10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on this page.


11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

📧 Email: info@rugsfair.com

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